Industry Expertise

Lifecycle Marketing Built for Your Industry

Every industry has different retention dynamics — purchase cycles, compliance requirements, user behaviour patterns. We bring deep vertical expertise to every engagement.

Scaled the world's leading companies

Where We're Heading

We don’t apply generic playbooks. Our strategists understand the specific lifecycle challenges, regulatory constraints, and customer expectations of your industry.

Industries We Serve

Vertical Expertise

Explore how Propel delivers results across every industries area.

Telemedicine & e-pharmacy

Patient retention, refill reminders, appointment follow-ups, and HIPAA-conscious lifecycle campaigns. We help telehealth platforms turn one-time consultations into ongoing care relationships.

Telemedicine
Health & Fitness

Health & Fitness

Onboarding flows that drive habit formation, re-engagement for lapsed users, and personalised content journeys. From fitness apps to wellness platforms — we keep users active and subscribed.

Internet based marketplaces

Two-sided lifecycle strategies for buyers and sellers. Transaction-triggered campaigns, trust-building sequences, and reactivation flows that keep both sides of your marketplace engaged.

Internet based marketplaces
Fintech

Fintech

Compliance-first lifecycle marketing for financial products. KYC completion flows, transaction-based engagement, and retention strategies built for regulated environments.

Media and Socials

Content consumption triggers, creator engagement loops, and notification strategies that drive DAU without creating fatigue. Lifecycle marketing built for attention-economy platforms.

Media and Socials
STEPS / PROCESS

How We Build Your Lifecycle Engine

Our AI-augmented strategists analyse monthly events to map your customer journey, find the revenue gaps your dashboards miss, and launch coordinated campaigns that convert across every channel.

1

Customer Journey Audit & Data Deep-Dive

We ingest your behavioural data, map every lifecycle touchpoint across channels, and use AI pattern recognition to surface the drop-off points and revenue leaks that manual analysis misses.

2

AI-Driven Lifecycle Strategy Design

Using insights from your data, we architect a channel-by-channel strategy welcome, onboarding, re-engagement, winback, post-purchase, and loyalty each optimised by predictive segmentation and behavioural triggers.

3

Campaign Build & Launch

Our team builds every flow and campaign in your platform copy, design, segmentation logic, and send-time optimisation included. You review and approve, we handle execution.

4

Continuous AI-Powered Optimisation

We run data-driven experiments across subject lines, send times, channel mix, and audience segments. AI surfaces what’s working at a pace no manual team can match and monthly reporting ties every insight to revenue.

5

Scaling & Predictive Expansion

As results compound, we layer in predictive sends, advanced micro-segmentation, and new channels building the kind of hyper-personalised experience that drives long-term customer loyalty and LTV.

Customer Success Stories

Lifecycle Strategy in Action

From 53% onboarding lifts to 1M+ emails/month — see how we’ve moved the needle for brands like yours.

Try us for 30 days. Love it or get your money back.

Qualified brands can try our services for 30 days. If it doesn’t feel like the right fit get your money back. No fine print, no hassle.

Hear it from our customers

Brilliantly crafted customer experiences

Real results. Real clients. Hear how Propel transformed their customer retention.

Clarissa Bronfman
GTM & Growth Lead, Hook Music
Maya Coben
Director of Marketing, DORSIA
Kaivan Dave
Chief Marketing Officer, Final Round AI
Contact us

Get in touch

Our friendly team is always here to chat.

Here’s what we’ll dig into:

Where your lifecycle flows are underperforming and the revenue you’re missing

How AI-driven personalisation can move the needle on retention and LTV

Quick wins your team can action this quarter

Whether Propel AI is the right fit for your brand, stage, and stack

Frequently Asked Questions

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

Talk to our team

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

  • What is lifecycle marketing, and why does it matter?

    Lifecycle marketing is the strategy of engaging customers at every stage — from acquisition to activation to retention to reactivation. It matters because acquiring a customer costs 5–25x more than retaining one. A 5% improvement in retention can increase profits by 25–95%.

  • How is Propel different from other lifecycle agencies?

    We combine senior human strategists with proprietary AI agents that analyse billions of behavioural signals. We’re not a tool — we’re the team, the strategy, and the AI-powered execution engine. Plus, we back it with a 30-day money-back guarantee.

  • What platforms do you work with?

    We’re platform-agnostic: Braze, Customer.io, Klaviyo, MoEngage, CleverTap, Iterable, and more. As a Platinum Customer.io Partner and Braze Partner, we bring certified-level expertise. We’ll recommend based on your stack and needs.

  • How fast can we see results?

    Most clients have first campaigns live within 3–4 weeks. Quick wins like onboarding and re-engagement flows start delivering measurable results within 30 days — which is why we offer our 30-day money-back guarantee.

  • What does the engagement look like day-to-day?

    You get a dedicated strategist, access to our execution team, and communication via Slack. Weekly performance updates, monthly strategic reviews, and a shared roadmap you can track in real time. It feels like having a senior lifecycle team in-house.

  • What if it’s not the right fit?

    We offer a 30-day money-back guarantee. Try our services for 30 days — if it doesn’t feel right, get your money back. No fine print, no hassle. We’re that confident in what we deliver.