AI-powered lifecycle journeys across email, SMS, push, and in-app engineered to turn retention into your fastest-growing revenue channel. Because personalisation isn’t a nice-to-have anymore, it’s how the next generation of consumers expects to be spoken to.
Our AI-augmented strategists analyse monthly events to map your customer journey, find the revenue gaps your dashboards miss, and launch coordinated campaigns that convert across every channel.
We ingest your behavioural data, map every lifecycle touchpoint across channels, and use AI pattern recognition to surface the drop-off points and revenue leaks that manual analysis misses.
Using insights from your data, we architect a channel-by-channel strategy welcome, onboarding, re-engagement, winback, post-purchase, and loyalty each optimised by predictive segmentation and behavioural triggers.
Our team builds every flow and campaign in your platform copy, design, segmentation logic, and send-time optimisation included. You review and approve, we handle execution.
We run data-driven experiments across subject lines, send times, channel mix, and audience segments. AI surfaces what’s working at a pace no manual team can match and monthly reporting ties every insight to revenue.
As results compound, we layer in predictive sends, advanced micro-segmentation, and new channels building the kind of hyper-personalised experience that drives long-term customer loyalty and LTV.
Qualified brands can try our services for 30 days. If it doesn’t feel like the right fit get your money back. No fine print, no hassle.
Real results. Real clients. Hear how Propel transformed their customer retention.
From 53% onboarding lifts to 1M+ emails/month — see how we’ve moved the needle for brands like yours.
Our friendly team is always here to chat.
Where your lifecycle flows are underperforming and the revenue you’re missing
How AI-driven personalisation can move the needle on retention and LTV
Quick wins your team can action this quarter
Whether Propel AI is the right fit for your brand, stage, and stack
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Can’t find the answer you’re looking for? Please chat to our friendly team.
We orchestrate lifecycle campaigns across email, SMS, push notifications, in-app messaging, and WhatsApp. Our platform-agnostic approach means we work within your existing stack whether that’s Braze, Customer.io, MoEngage, CleverTap, Klaviyo, Iterable, or another platform and coordinate messaging across all channels for a unified customer experience.
Most brands see measurable improvements within the first 30–90 days. Quick wins like welcome series, cart abandonment recovery, and re-engagement campaigns can start delivering within weeks. Our 30-day money-back guarantee means you can try us risk-free and judge the impact for yourself.
We work as an extension of your team not a replacement. Our senior lifecycle strategists, copywriters, designers, and platform experts handle execution and strategy, while your team retains full visibility and approval authority. Communication happens via Slack, weekly reports, and regular check-ins.
We’re platform-agnostic and have deep expertise across Braze, Customer.io, MoEngage, CleverTap, Klaviyo, Iterable, Omnisend, and more. As a Platinum Customer.io Partner and Braze Partner, we bring certified-level knowledge to implementation and strategy.
It means our strategists are supported by AI tools including our proprietary AURA platform and Sonic AI Copilot that analyse behavioural, transactional, and engagement signals in real-time. AI helps us identify revenue gaps, predict churn, optimise send times, and personalise messaging at a scale and speed that manual teams can’t match. But every strategic decision is made by experienced humans.
We primarily work with B2C brands including DTC, subscription businesses, SaaS, ecommerce platforms, mobile apps, and fintech companies. If your business has a customer lifecycle and retention is a growth lever, we’re likely a strong fit.
