Brands have digitized every record and automated every message, yet most still treat the tenth customer interaction like the first. Propel exists to change that. We operate lifecycle marketing for subscription and recurring-revenue brands, and we are building Sonic, the customer learning layer that turns every interaction into a smarter next one.
From DTC ecommerce to consumer subscription apps, we have operated the full customer lifecycle: onboarding, engagement, repeat purchase, renewals and win-back.
Every event is a behavioral signal. We turn raw interaction data into customer context: intent, friction, barriers and the moment that decides the next best action.
Every campaign ships with measurement built in, so each send teaches the system which intervention actually moved the outcome.
Here's why fast-growing and recurring-revenue brands trust us to run their customer lifecycle:
We don't disappear into a strategy deck for months. We audit your stack, find the drop-offs leaking revenue and customers, and ship campaigns that move outcomes fast.
Sonic, our AI platform, analyzes billions of behavioral signals to find opportunities your team would miss. Every strategy is still built and approved by lifecycle experts who understand consent, compliance and brand sensitivity.
We don't just run campaigns and send a report. Every send, reply, purchase and renewal feeds a learning loop, so your customer experience gets measurably smarter every month.
Braze, Customer.io, Klaviyo, MoEngage: we work with what you have and recommend what you need. The intelligence sits above the channel, so no vendor bias ever decides your customer journey.
Our friendly team is always here to chat.
Where your lifecycle flows are underperforming and the revenue you’re missing
How AI-driven personalization can move the needle on retention and LTV
Quick wins your team can action this quarter
Whether Propel is the right fit for your brand, stage, and stack
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