Privacy Policy — www.trypropel.ai

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. How We Share Your Information

5. Data Retention

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We do not sell your personal information. To exercise your privacy rights or for any questions, contact us at privacy@propel.bz.

We collect information that you voluntarily provide when you submit a contact form or book a strategy session via our scheduling tool (Cal.com), subscribe to our newsletter The ScaleShift, apply for a position through our Careers page, or communicate with us via email, chat, or other channels. This information may include your name, email address, phone number, company name, job title, role, company size, details about your business or marketing stack, and resume or portfolio information for job applicants.

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When you visit our website, we automatically collect certain information through analytics and tracking technologies. PostHog collects your IP address (anonymised), device type, browser, operating system, pages visited, session duration, click patterns, and scroll depth. Google Analytics (GA4) collects anonymised data including pages viewed, referral sources, geographic region, device and browser information, and engagement metrics. We may also receive information about you from third-party sources including business data enrichment platforms (e.g., Apollo.io, Clearbit), CRM and marketing platforms (e.g., HubSpot, Customer.io), and publicly available professional profiles (e.g., LinkedIn).

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We use the information we collect for service delivery, to respond to your enquiries and send newsletters, to understand how visitors use our website so we can improve it, to evaluate job applications, to comply with applicable laws, and to detect, prevent, and address technical issues, fraud, or security incidents. We do not sell your personal information. We may share your data with trusted third-party vendors who assist us in operating our website and delivering our services. These parties are contractually obligated to keep your information confidential.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Contact form submissions and client communications are retained for the duration of the business relationship plus 3 years. Analytics data is retained in anonymised or aggregated form. Job applications are retained for up to 2 years. Newsletter subscriptions are retained until you unsubscribe. Our website uses cookies and similar technologies including strictly necessary cookies, PostHog analytics cookies, and Google Analytics cookies. You can manage cookie preferences at any time through our cookie consent banner or your browser settings.

Depending on your location, you may have the right to access, correct, or delete your personal data, opt out of marketing communications, request data portability, or withdraw consent. If you are a California resident, you have additional rights under the CCPA including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (note: we do not sell personal information). Our website is operated from the United States. If you access our website from outside the US, your information may be transferred to and processed in the United States.

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Our website may contain links to third-party websites; we are not responsible for the privacy practices of these sites.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. If you have questions or concerns about this Privacy Policy, please contact us at: Supreme AI Inc, d/b/a Propel, Email: privacy@propel.bz, Website: www.trypropel.ai, New York, NY, United States.