Most Women's Health Brands Are Losing Patients After the First Order
You've invested in acquisition. Patients are converting. But the drop-off is brutal:
First-time patients never refill or rebook, and you have no automated system to bring them back before they lapse
Refill and cycle reminders are generic or nonexistent, so patients fall off therapy or reorder from someone else
Onboarding flows don't set expectations on results, side effects or timelines, so adherence and retention stay low
Patient data is siloed between your telehealth platform, pharmacy and email tool, making compliant personalization impossible
VIPs and one-time buyers get the exact same emails, so your highest-LTV patients churn while you discount to everyone

