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Khushi Rao is a Retention Specialist at Propel, helping brands improve customer engagement, repeat purchases, and lifecycle performance. She works across email, SMS, segmentation, and customer journeys to turn customer behavior into thoughtful, high-performing retention campaigns.
Published Articles
Customer Retention Strategies: Top 15 Proven Pinterest Techniques to Reduce Churn [Updated in 2026]
February 13, 2025
![Featured image: Customer Retention Strategies: Top 15 Proven Pinterest Techniques to Reduce Churn [Updated in 2025]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b478c021d738f6fb03e9_69c7ceb558f87d88093c4a7c_698ae44a7bb1382b76c6943b_67af53ef86984bd41be21e5c_2%25252520(2).png)
Customer Retention For Lifestyle Apps: Strategies, Steps, Retention Agencies, And Tracking
June 20, 2025
Customer Retention For Fitness and Weight Loss Apps: Strategies, Steps, Retention Agencies, And Tracking
June 20, 2025
Customer Retention For Fashion and Beauty Apps: Strategies, Steps, Retention Agencies, And Tracking
June 20, 2025
Customer Retention For Ecommerce Apps: Strategies, Steps, Retention Agencies, And Tracking
June 20, 2025
Braze Mixpanel Integration 2026: Step‑by‑Step Setup, Best Practices & Use Cases
August 11, 2025
Best Subscription Retention Tools for 2026: Platforms That Actually Reduce Churn
June 27, 2025
Best Klaviyo Consultants for 100+ Email Flows in 2026
November 17, 2025
Best Lifecycle Marketing Agency for DTC Subscription Box Growth [2026 Breakdown]
October 9, 2025
Behavioral Segmentation vs. Other Types of Segmentation [2026 Update]
April 26, 2025
![Featured image: Behavioral Segmentation vs. Other Types of Segmentation [2025 Update]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f35ba7bac0a7fc8a685ed9_69c7cea624e3586e6856ad81_698ae43a0185727f23fb545b_680c833512772b4040a76495_Differences%25252520tb.png)
5 Best Lifecycle Marketing Agencies In The USA [The Ultimate 2026 List]
October 25, 2025
3 Best Customer Retention Services for Mobile Apps | Fast Churn Reduction with Expert Support [2026]
October 31, 2025
25 Best Lifecycle Marketing Strategies - Based on Customer Lifecycle Stages [#2026 Update]
May 9, 2025
![Featured image: 25 Best Lifecycle Marketing Strategies - Based on Customer Lifecycle Stages [#2025 Update]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f35b7250ddb533f7fcbd8b_69c7ce9f68e818fd4aa3dad6_698ae432a7625eb340e995a0_681eed717eea07585b2e5d5c_Lifecycle%25252520Marketing%25252520Strategies-1-min.png)
25 Best Customer Retention Strategies for 2026 [Proven Tactics With Examples]
February 21, 2025
![Featured image: 25 Best Customer Retention Strategies for 2025 [Proven Tactics With Examples]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f35b6bcda8cf993f7fc359_69c7ce9f8ffef418858ff13c_698ae43079e944f4d9377adb_67b8aa4182d7411deb255076_Blog%25252520Image%25252520new-3-min.png)
11 Behavioral Segmentation Examples - Templates For 2026
May 21, 2025
15 Best Cyber Monday Email Examples and Tactics (That Actually Converted in 2026)
October 13, 2025
15 Best Black Friday Email Examples and Tactics (That Actually Convert in 2026)
October 14, 2025
15 Best Customer Retention Email Strategies: Proven Tactics & Examples for Customer Retention (2026)
October 21, 2025
14 Best Customer Retention Email Example Templates (2026)
October 26, 2025
