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Khushi Rao is a Retention Specialist at Propel, helping brands improve customer engagement, repeat purchases, and lifecycle performance. She works across email, SMS, segmentation, and customer journeys to turn customer behavior into thoughtful, high-performing retention campaigns.
Published Articles
Top 5 Email Marketing Partners in 2026 in The USA
November 24, 2025
Top 5 Customer Retention Specialists in the USA and Worldwide in 2026
April 14, 2025
Top 5 Certified Customer.io Partners For Marketing Automation in 2026 [Propel - The Best Customer.io Agency]
March 6, 2025
![Featured image: Top 5 Certified Customer.io Partners For Marketing Automation in 2025 [Propel - The Best Customer.io Agency]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b5304a60b633664aec86_69c7cef6f0c70b410dcacbf3_698ae47f0185727f23fb5d92_67c99f4402f76fd53c6f7497_tb.png)
Top 5 DTC Retention Marketing Agencies for Consumer Brands [2026 Review]
June 15, 2025
![Featured image: Top 5 DTC Retention Marketing Agencies for Consumer Brands [2025 Review]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b52d662bede14fd227c6_69c7cef6e77ec575926f0ebe_698ae4811deb22fc2cf50966_684e71d17cfe4bacb858e8ed_Consumer%25252520Brands%25252520Retention%25252520%25252520(1).png)
Top 5 Customer Retention Email Service Providers in the USA
July 4, 2025
Top 5 Cart Abandonment Recovery Service Providers for DTC Brands
September 15, 2025
Top 5 Braze Partners and Lifecycle Marketing Experts in 2026
May 15, 2025
Top 5 Braze Marketing Agencies in the USA (2026) – Reviews & Industry Fit
July 21, 2025
Top 5 Amplitude Partners and Analytics Experts to Work With in 2026
May 16, 2025
Top 12 Proven Customer Retention Strategies to Retain Customers at Headspace [Updated in 2026]
March 7, 2025
![Featured image: Top 12 Proven Customer Retention Strategies to Retain Customers at Headspace [Updated in 2025]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b51dc20f6b3fce7a186b_69c7cef25010387c1387a3b7_698ae47ddc15297aa1f65fd0_67ca9da9e16a4ec3aebc1251_tbb.png)
Top 10 Retention Marketing Specialists for USA in 2026
June 12, 2025
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Retention & Lifecycle Marketing for DTC Supplements | Stop the Subscription Bleed (2026)
Omnichannel Orchestration: Strategy, Benefits & Examples (2026)
August 29, 2025
Martech Optimization for Braze: Best Tools and Partner in 2026
November 24, 2025
Lifecycle Marketing Agency vs. Retention Marketing Agency [The Real Truth]
May 9, 2025
How to Increase Customer Retention in Marketplaces? [20 Real Insights From Experts]
May 24, 2025
![Featured image: How to Increase Customer Retention in Marketplaces? [20 Real Insights From Experts]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b4afffde48b570c5ecc4_69c7cec4674a6840f55a0fdb_698ae45d563abbfb014f324b_6831902e998e08367eebe41c_Customer%25252520Retention%25252520(1).png)
How to Choose the Best Customer Data Platform (CDP) for Your Business in 2026?
January 27, 2025
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How HealthTech Apps Can Improve Customer Retention in 2026? [Expert Guide]
June 15, 2025
![Featured image: How HealthTech Apps Can Improve Customer Retention in 2025? [Expert Guide]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b4952b919dd9bd4f1aa9_69c7cebde8051f4e1dd257e4_698ae4536010effb729a65f9_684e6b4fbf7e32c28a8f0eae_Health%25252520Tech%25252520Retention%25252520(1).png)
How Does Behavioral Segmentation Identify Target Markets? [With 2026 Examples]
April 26, 2025
![Featured image: How Does Behavioral Segmentation Identify Target Markets? [With 2025 Examples]](https://cdn.prod.website-files.com/69bbf9f7f2a3f75341357ebc/69f4b490ad47fae0679cdb94_69c7cebab2728c2778c49d1f_698ae45192db1253311b87f8_680c890d1e6a785ba826abfd_Target%25252520Tb.png)
Email Marketing Agency for Ecommerce Apps: Retention Playbook
December 14, 2025