Propel is a full-service email marketing agency for ecommerce and DTC brands. We own the whole program: strategy, deliverability, copy, design, segmentation and the flows that drive 30 percent or more of revenue, from welcome and abandoned cart to post-purchase, winback and VIP. Built for Klaviyo, Customer.io and Braze.
Our AI-augmented strategists analyse monthly events to map your customer journey, find the revenue gaps your dashboards miss, and launch coordinated campaigns that convert across every channel.
We ingest your behavioural data, map every lifecycle touchpoint across channels, and use AI pattern recognition to surface the drop-off points and revenue leaks that manual analysis misses.
Using insights from your data, we architect a channel-by-channel strategy welcome, onboarding, re-engagement, winback, post-purchase, and loyalty each optimised by predictive segmentation and behavioural triggers.
Our team builds every flow and campaign in your platform copy, design, segmentation logic, and send-time optimisation included. You review and approve, we handle execution.
We run data-driven experiments across subject lines, send times, channel mix, and audience segments. AI surfaces what’s working at a pace no manual team can match and monthly reporting ties every insight to revenue.
As results compound, we layer in predictive sends, advanced micro-segmentation, and new channels building the kind of hyper-personalised experience that drives long-term customer loyalty and LTV.
Qualified brands can try our services for 30 days. If it doesn’t feel like the right fit get your money back. No fine print, no hassle.
Real results. Real clients. Hear how Propel transformed their customer retention.
From 53% onboarding lifts to 1M+ emails/month — see how we’ve moved the needle for brands like yours.
Our friendly team is always here to chat.
Where your lifecycle flows are underperforming and the revenue you’re missing
How AI-driven personalization can move the needle on retention and LTV
Quick wins your team can action this quarter
Whether Propel is the right fit for your brand, stage, and stack
Our team is here for you.
We own your full email program: lifecycle strategy, flow build-out (welcome, abandoned cart, post-purchase, winback, VIP), campaign calendar, copy, design, segmentation, deliverability and reporting. You get a senior team running email as a revenue channel, not a freelancer sending newsletters.
For most ecommerce and DTC brands, a healthy email and SMS program drives 25 to 40 percent of total revenue. If you are well below that, the gap is usually thin flows, weak segmentation or deliverability issues, and that is exactly what we fix.
Yes. We are platform experts across Klaviyo, Customer.io and Braze, and a Platinum Customer.io Partner and Braze Partner. We work within your existing stack and can also handle migration if you are on the wrong platform.
Most brands see measurable lifts within 30 to 60 days. Quick wins like abandoned cart, welcome and winback flows deliver fast. Our 30-day money-back guarantee means you can try us risk-free.
No. We work as an extension of your team, handling strategy, build and optimization while your team keeps full visibility and approval. Communication happens via Slack, weekly reports and regular check-ins.
We focus on B2C ecommerce and DTC brands, from scaling Shopify stores to established omnichannel brands. If repeat purchase and retention drive your revenue, we are a strong fit.
