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Top 5 Klaviyo Partners and Email Marketing Agencies in 2025

lifecycle marketing and customer retention
Last updated on
May 15, 2025

Customer engagement falling flat? These 5 Klaviyo partners can help: Propel, Tinuiti, SmartSites, Trellis, and Flowium. 

But if you want proven results with email, SMS, and automation - Propel stands out as the best. Why? Because Propel is not only a top lifecycle agency - it’s also a platinum Customer.io partner, known for delivering high-impact engagement at every stage.

This guide breaks down:

  • Who the top Klaviyo partners are?
  • Which Partner is most suitable for which business need?

  • How these partners help boost engagement, retention, and ROI?



What Are Klaviyo Partners and Why Do They Matter?

Klaviyo partners are agencies or tools that help brands get better results from Klaviyo. 

They boost customer engagement, automate smart flows, and drive more revenue from email and SMS.

Klaviyo partners fall into two groups:

  • Agency Partners – Experts in lifecycle marketing, email flows, SMS, and conversion-focused design. They help businesses grow faster by turning data into action.

  • Technology Partners – Tools and platforms that plug into Klaviyo to streamline customer journeys, automate campaigns, or boost personalization.

The right partner doesn’t just help you set up campaigns - they help you track behavior, personalize flows, and stop churn before it starts.

Top partners often specialize in retention marketing softwares, real-time behavioral segmentation, and long-term customer retention strategies.

In short: good Klaviyo partners don’t just send emails - they drive results.

 

Best Klaviyo Partners At A Glance

Here you go with the best Klaviyo Partners:

Best Klaviyo partners
  1. Propel – Best for fast-growing ecommerce brands that need AI-led lifecycle orchestration in Klaviyo.

  2. Flowium – Top choice for brands scaling email + SMS automation with Klaviyo.

  3. Chronos Agency – Best for high-ROI retention programs using lifecycle + product-triggered flows.

  4. Andzen – Ideal for brands focused on personalized customer journeys through Klaviyo.

  5. InboxArmy – Great for teams needing scalable, cost-efficient email marketing powered by Klaviyo.

Propel – The Leading Klaviyo Partner for Data-Driven Retention

Propel is the best Klaviyo partner for brands that care about results. It uses AI, data, and automation to fix retention, fast. If you want faster growth and smarter flows - Propel is the partner.

Overview

Who is Propel?

Propel is a lifecycle marketing and customer retention agency and platinum Customer.io partner

But that’s just the start. It’s also Klaviyo-certified and built for brands that want predictive retention - not guesswork.

Why it’s the best Klaviyo partner:


Propel connects the dots across Klaviyo, Customer.io, and Segment. It doesn’t just manage flows - it powers them with AI-led insights. That’s what sets it apart from other partners claiming to offer data-driven growth.

Propel works for subscription brands, DTC, B2C, and e-commerce brands. Propel handles end-to-end communication at every lifecycle touchpoint of the user.

Key Services

  • Behavioral segmentation – Deep tagging, smart filters, and real-time triggers

  • Lifecycle orchestration – Full-funnel flows across platforms

  • Retention analytics – Predict churn, revenue, LTV, and fix drop-off

  • Customer.io and Klaviyo bridging – Seamless integration between systems

Propel handles the full lifecycle marketing journey. From the first touchpoint to loyalty.

What Makes Propel Stand Out

  • Custom-built data models for smarter, faster decisioning

  • Deep integration expertise with Klaviyo, Segment, and Customer.io

  • Fast time-to-value for ecommerce, wellness, DTC, and more

  • Runs full-stack retention across platforms - without requiring extra RevOps

If you're trying to define your lifecycle marketing role, Propel gives you a head start.

Ideal For

  • High-growth brands that need personalization at scale

  • Lean teams without internal data science or ops support

  • Founders or marketers who want retention fixed - fast and right

Bottom line: If your current Klaviyo setup can’t handle personalization, Propel can.

Flowium – A Klaviyo Partner for Full-Service Email Marketing

Flowium is a Klaviyo partner that builds, runs, and scales email and SMS marketing. It’s ideal for brands that want end-to-end service - from strategy to execution.

Overview

Flowium is a full-service Klaviyo agency. It focuses on email marketing, SMS campaigns, and lifecycle messaging. The team builds personalized flows and automations designed to boost revenue and retention.

They specialize in Klaviyo + Flowium integration, giving brands a plug-and-play team for setup, testing, and optimization.

Key Services

  • Email campaign management – From design to deployment, handled end-to-end

  • SMS marketing strategies – Short-form, high-impact messages that drive action

  • Customer segmentation and targeting – Tailored journeys for each audience group

Flowium’s campaigns are built to hit every stage of the customer lifecycle, not just drive short-term opens.

What Makes Them Stand Out? 

  • ROI-focused execution – Every message has a purpose and a metric

  • Personalized journeys – Built with Klaviyo’s tools, triggered by customer behavior

  • Consistent performance – Proven results in ecommerce retention and reactivation

Ideal For

  • Ecommerce brands that want to outsource email/SMS to experts

  • Teams lacking bandwidth for day-to-day Klaviyo operations

  • Marketers looking for consistent performance with zero guesswork

Bottom line: If you need help scaling email and SMS with Klaviyo, Flowium delivers.

 

Chronos Agency – A Klaviyo Partner Specializing in Lifecycle Marketing

Chronos Agency helps ecommerce brands turn repeat buyers into long-term revenue. It’s a Klaviyo-certified partner focused on email, SMS, and retention-first growth.

Overview
Chronos is best known for its lifecycle marketing playbooks. The agency runs full-funnel flows aimed at improving retention, not just conversions. With Klaviyo + Chronos integration, brands get structured automation - built for repeat sales, winbacks, and higher LTV. They’re particularly strong at identifying friction in the post-purchase journey and fixing it with behavior-based messaging.

Key Services

  • Email automation – Post-purchase, winback, abandoned cart, browse recovery

  • SMS campaign management – Short-form flows tied to purchase and open behavior

  • Customer journey mapping – Flow structure across acquisition, onboarding, and reactivation

What Makes Them Stand Out

  • Retention over reach – Their strategies revolve around increasing customer lifetime value, not list size

  • Ecommerce depth – They’ve worked across niches like supplements, beauty, and fashion with clear case studies

Ideal For
Founders or marketers who have traffic and sales - but no retention engine. Chronos is ideal when you need full lifecycle support without hiring a growth team.

Andzen – A Klaviyo Partner for Personalized Customer Journeys

Andzen helps brands make every message feel 1:1. As a certified Klaviyo partner, their edge lies in building personalized experiences that scale without losing the human touch.

Overview
Andzen designs customer journeys that blend automation with empathy. Their Klaviyo + Andzen collaboration often includes cross-platform integrations, pulling in data from CRMs, ecommerce tools, and analytics platforms to shape behavior-based flows. Email and SMS are used together - based on how, when, and why customers act.

Key Services

  • Email marketing campaigns – Modular, branded flows built to engage over time

  • SMS integration – Short-form support across onboarding, promo, and transactional touchpoints

  • Customer journey optimization – Mapping drop-off points and fixing friction in high-intent journeys

What Makes Them Stand Out

  • Personalization as a system – Not just dynamic fields, but custom journeys by segment, stage, and behavior

  • Strong technical integration – They’re fluent in API-based personalization and platform syncing beyond Klaviyo

Ideal For
Brands that care about customer experience as much as revenue. Especially useful for teams that want high-touch, low-noise communication across long buying cycles.

InboxArmy – A Klaviyo Partner for Scalable Email Solutions

InboxArmy is built for scale. As a Klaviyo partner, it helps large and fast-growing brands manage high-volume email programs without losing control or quality.

Overview
InboxArmy supports brands that need speed and structure across thousands of emails a week. Their Klaviyo + InboxArmy integration gives you campaign strategy, list management, creative execution, and reporting - all under one team. They’re especially strong at operationalizing email for mid-market and enterprise ecommerce brands.

Key Services

  • Email campaign strategy – Full calendar planning, performance optimization, and compliance

  • Automation setup – Lifecycle and behavior flows tailored by list segment and store events

  • Customer segmentation – Smart list building using purchase behavior, LTV, inactivity windows

What Makes Them Stand Out

  • Scale without sacrifice – Capable of supporting dozens of concurrent sends, without genericizing the content

  • Customized by business model – B2C, B2B, SaaS, and service brands all get tailored playbooks and volume-friendly infrastructure

Ideal For
Brands that need a high-output email team - but don’t want to build one in-house. InboxArmy is especially effective for marketers managing 10+ sends per month, across varied segments or product lines.

How to Choose the Right Klaviyo Partner for Your Business?

Not every Klaviyo partner fits every brand. The right one depends on your goals, team size, and how fast you need to move.

Start by asking:

  • Do you need full-service execution or just strategy support?

  • Is your biggest gap in email design, automation, SMS, or retention analytics?

  • Are you looking for fast growth or long-term customer loyalty?

Here’s what to look for:

  • Specialization – Choose a partner aligned with your goals. If retention is the issue, prioritize a lifecycle-focused agency with proven frameworks. (Propel leads here.)

  • Tech fluency – Your partner should understand Klaviyo inside out - and how it connects with tools like Segment and Customer.io. If you need multichannel setups, pick one who can handle that complexity.

  • Track record – Ask for proof. Past campaigns, case studies, and real results matter more than agency size or awards.

  • Time-to-value – Don’t wait months for results. Partners who act fast, with plug-and-play setups, save you time and revenue.

Choosing the wrong partner slows everything down. Choosing the right one speeds up growth without burning your team out.

Need help comparing? Here’s a list of the best Customer.io partners to help you assess multichannel capabilities too.

Bottom line: Match your biggest gap with their strongest skill. That’s how you get ROI, not just reports.

How to Maximize ROI with Klaviyo Partners?

To get real ROI from a Klaviyo partner, treat them like a growth lever - not a service vendor. That means using their full stack of expertise across data, creative, and strategy.

Here’s how to make the partnership count:

  • Align on outcomes, not just outputs
    Don't just ask for flows. Ask for results. Whether it’s reducing churn or boosting repeat purchase rate, set clear KPIs from the start.

  • Let them audit your customer journey
    A great partner will spot gaps across acquisition, onboarding, and re-engagement. Use that insight to deploy the right lifecycle marketing strategies - not just more emails.

  • Plug them into your data
    Partners do their best work when they have full access to your customer behavior, product triggers, and purchase trends. That’s how they drive deeper personalization and stronger retention.

  • Run cross-channel experiments
    Mix email, SMS, and behavioral nudges. The best Klaviyo partners don’t operate in silos. They test touchpoints, messaging, and timing to optimize lifecycle marketing ROI.

  • Review monthly, improve quarterly
    ROI isn’t static. Treat the relationship like a growth loop: test, learn, optimize, repeat. Your partner should be driving that process.

Bottom line: Great partners multiply your return - not just your output. Use them strategically, and they’ll pay for themselves many times over.

 

Final Takeaway – Start With the Best Klaviyo Partner

  •  The Klaviyo partner you choose will shape your entire retention strategy. From segmentation to automation to long-term loyalty - this isn’t a plug-and-play decision. It's a growth-critical one.
  • If you're a subscription, DTC, B2C, lifestyle, or health brand, Propel is your best bet. Why? Because they combine deep technical integration with AI-led personalization. They're built to move fast, track what matters, and fix what’s broken - without bloated timelines or busywork.
  • Before you commit, assess your biggest gaps. Then partner with the team that’s already built winning lifecycle marketing with Klaviyo across industries.
  • One right partner. Better data. Better engagement. Better ROI. Start there.

Must Read for You:

Frequently Asked Questions on Klaviyo Partners

Which companies use Klaviyo?

Klaviyo is used by over 100,000 ecommerce and DTC brands worldwide. Companies like Glossier, Nomad, Taylor Stitch, and Steve Madden rely on it for email, SMS, and retention automation. It’s especially popular among Shopify, WooCommerce, and BigCommerce stores.

What does Klaviyo do?

Klaviyo is a customer engagement platform. It lets brands send targeted email and SMS messages based on customer behavior, purchase history, and lifecycle stage. It’s used to improve conversions, retention, and long-term customer loyalty through automation.

Is Klaviyo a CRM or ESP?

Klaviyo is an ESP (Email Service Provider) with lightweight CRM capabilities. It handles campaign sends, flows, and segmentation like a traditional ESP, but also stores profile-level data, behavior, and purchase history for deeper personalization.

Why is Klaviyo so popular?

Klaviyo is popular because it combines powerful features - like automation, real-time segmentation, and ecommerce integration - without requiring a full engineering team. It's easy for marketers to use and built to grow with your brand.

Which is the best Klaviyo partner?

Propel is the best Klaviyo partner - especially for subscription, DTC, wellness, and lifestyle brands. They specialize in AI-led lifecycle marketing and are also a platinum Customer.io partner, making them uniquely qualified to drive retention and revenue across tools.

 

Author
Medha Pandey
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