Thank you! Your submission has been received!
Propel is recognized as a leader in lifecycle and retention marketing for B2C subscription-based and consumer brands. In today’s competitive landscape, national reach alone isn’t enough - growth comes from strategies tuned to regional trends, customer behaviors, and industry nuances.
That’s why Propel pairs proven retention frameworks with locally focused expertise in key markets across the US and India.
With teams on the ground in over 17 major cities, Propel helps brands maximize revenue and customer loyalty where it matters most: in their own communities. Our specialists understand the factors that drive engagement in Boston’s bustling tech sector, the challenges of recurring revenue models in Detroit.
Across every city, we collaborate with leading brands to design personalized journeys, cut churn, and ensure that lifecycle marketing delivers measurable results fueled by localized insight and hands-on experience.
Generic, cookie-cutter marketing falls short in today’s market because it ignores the nuances that drive customer behavior in different regions. Every city or region comes with its own customer expectations, competitive pressures, and evolving trends. Brands relying on blanket strategies often see low engagement, rising churn, and missed revenue opportunities.
When your lifecycle and retention marketing is tailored by location, the difference is immediate and measurable:
The result? Brands get higher retention rates, better ROI on marketing spend, and a customer base that’s not just larger - but more loyal and profitable over time. With local expertise driving your lifecycle strategy, your marketing is built for real-world results, not just generic best practices.
Propel delivers measurable retention and revenue gains by blending deep industry experience, platform-agnostic solutions, and hyper-local expertise. Brands benefit from customized strategies, seamless integration with any tech stack, and dedicated teams who optimize every customer touchpoint for engagement and long-term growth.
Propel partners with brands nationwide, offering location-specific strategies and local expertise for major cities across the US and India. See how our teams help optimize customer engagement in markets that matter most to your business.
Subscription and tech brands in Boston often face steep competition, requiring precision in lifecycle messaging and retention. Learn how our Boston team approaches local customer engagement.
Detroit’s recurring revenue businesses - especially in automotive and media - work with our Detroit specialists to automate journeys matched to their product cycles and audience loyalty.
For LA’s DTC and lifestyle brands, long-term retention depends on connecting with fast-changing consumer trends. Our Los Angeles strategies keep engagement high.
Startups and growing platforms in Nashville tap into retention programs led by our Nashville experts to tackle churn and drive loyalty.
With one of the most diverse customer bases, New York fintechs and commerce brands benefit from customized engagement tailored by our local team.
Retention for subscription and e-commerce brands in Phoenix is driven by local data. Our Phoenix team crafts engagement campaigns that focus on boosting lifetime value.
Technology and DTC leaders in Pittsburgh turn to Propel’s local experts for frameworks that turn innovation into long-term customer loyalty.
High-growth SaaS and consumer app startups in San Francisco leverage Propel’s city team for advanced automation and retention.
Subscription innovators in Austin rely on Propel’s retention playbooks to sustain growth in the city’s creative market.
E-commerce and B2C platforms in Charlotte enhance loyalty through our Charlotte-driven automations.
With large, urban audiences, Chicago brands use Propel’s lifecycle campaigns to build deep customer relationships.
Our Columbus team engineers journey automations that deliver results for subscription-based and DTC brands.
Technology and consumer companies in Denver see better retention thanks to locally-tailored automations led by our Denver lifecycle specialists.
Subscription and recurring revenue businesses in Orlando work with our local team to reduce churn and boost engagement.
E-commerce and tech leaders in Seattle stay ahead with Propel automation designed for a fast-paced market.
Subscription platforms reduce churn and grow with personalized communication enabled by our Indianapolis office.
Propel’s local teams deliver comprehensive support at every stage of your lifecycle and retention marketing journey. Each engagement begins with a custom MarTech audit - thoroughly assessing your marketing technology stack, integrations, and workflows to pinpoint gaps, streamline data flow, and maximize your campaign’s ROI.
After auditing comes hands-on automation builds. Propel tailors automated customer journeys that fit your business goals and tech ecosystem, whether you use Braze, MoEngage, Customer.io, or another platform. Each workflow is rigorously tested to ensure flawless execution across every touchpoint and channel.
Central to our approach is results tracking. Propel implements clear metrics for retention, engagement, and revenue so you can see the direct impact of every initiative. Performance analysis is ongoing, with regular optimizations and new ideas surfaced by our strategists.
You’re never left on your own - ongoing support from Propel means quick troubleshooting, proactive improvements, and continual alignment with your business objectives. From start to scale, our local teams are committed to building, optimizing, and supporting your retention marketing every step of the way.
Ready to see how improved retention can unlock significant untapped revenue for your brand? Use Propel’s Retention Impact Calculator to discover the real-world value of customer loyalty and what boosting retention rates could mean for your bottom line. The process is quick, simple, and tailored to your business metrics.
If you’re aiming for meaningful results and a strategic edge in your market, book a consultation with Propel. Our local teams are ready to audit your marketing stack, build the automations you need, and deliver ongoing support as you grow. Connect with your nearest Propel experts today - and start building a customer lifecycle strategy that delivers results city by city.
Partnering with a team that understands your local market is key to unlocking higher retention and building lasting customer value. Propel’s approach combines deep lifecycle expertise, platform flexibility, and hands-on experience in cities across the US and India - so you always get solutions tailored to what works where you operate.
Ready to experience the advantage of localized strategies and measurable growth?
Find your city and unlock stronger retention with Propel.
A Propel lifecycle marketing audit begins with a thorough review of your marketing technology stack, data flow, and automation workflows. The team maps out your customer journey, analyzes interactions at every touchpoint, and identifies bottlenecks or gaps. You receive a detailed, actionable report with steps to boost retention, engagement, and campaign performance.
Propel is platform-agnostic and integrates seamlessly with major tools such as Braze, Customer.io, MoEngage, Clevertap, and others. The team tailors strategies and automations to fit your existing tech stack, so you’re never forced into a one-size-fits-all system.
Brands partnering with Propel often see significant improvements in customer retention, engagement rates, and reductions in churn. Propel’s hands-on, locally informed strategies are designed for measurable, ongoing growth - and clients routinely report increased lifetime value and overall revenue uplift.
You can schedule a consultation or demo by reaching out directly through Propel’s website contact form or by connecting with your local city team page. Propel’s specialists will guide you through the next steps and tailor the conversation to your business goals.
Yes, Propel operates locally but remotely. While there are dedicated teams for major cities for hands-on support and market expertise, Propel’s practices and technology enable full-service remote engagement - making it easy for brands to access expert retention marketing wherever they are located.
Use our free Retention Impact Calculator to see how much revenue you’re leaving on the table — and how much you could unlock by improving retention.
👉 Calculate My Impact