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Top 5 Lifecycle Marketing Agencies for eCommerce in 2025

lifecycle marketing and customer retention
Last updated on
May 10, 2025

Propel, DEPT®, Disruptive Advertising, Hawke Media, and Andzen are the top 5 lifecycle marketing agencies for eCommerce in 2025.

Each brings a unique strength - whether it's AI-powered retention, enterprise-grade personalization, or hands-on flow optimization.

If you’re tired of one-time buyers and leaky funnels, this list is your blueprint to fix it.

Propel stands out as the overall best - because it doesn’t stop at lifecycle setup. It also delivers on retention strategy, which is the key to unlocking long-term ROI.

As a Platinum Customer.io partner, Propel combines behavioral segmentation, full-stack automation, and performance ownership to help brands scale repeat revenue - not just clicks. Let’s unpack what each agency does best, and who they’re perfect for.

Importance of lifecycle marketing for ecommerce

Propel (trypropel.ai) – Overall The Best for Lifecycle and Retention Marketing

Propel Reviews

First pick is Propel, based on the amazing feedback and lifecycle marketing case-studies.

Propel Brand Logo

Overview

Propel leads the pack when it comes to retention-first, AI-augmented lifecycle marketing. With deep expertise in behavioral segmentation, dynamic automation, and personalization, they’re the partner of choice for brands that want growth to be repeatable - not reactive.

Key Services

  • Customer journey mapping + automation
  • Real-time behavioral segmentation
  • Full lifecycle stack setup (Segment, Customer.io, Amplitude)
  • Churn reduction strategies + reactivation flows
  • Performance ownership (LTV, AOV, retention)

What Makes Them Stand Out?

  • Bridges data science and marketing - not just creative and copy
  • Offers a free Retention Impact Calculator to help quantify revenue upside
  • Known for radical transparency, speed of execution, and measurable ROI
  • Club Lifecycle Marketing services with retention marketing services for maximum ROI!

Best For

Subscription based, DTC, and ecommerce brands who want to reduce churn and scale retention intelligently.

DEPT®  - Best for Enterprise Personalization at Scale

DEPT Reviews

DEPT logo

Overview

DEPT® is a full-service automation agency with deep enterprise experience. Their lifecycle team combines engineering-grade data integration with creative execution - giving large brands the tools to personalize journeys at scale.

Key Services

  • Customer journey orchestration
  • Marketing automation + CRM integration
  • Scalable creative tailored to funnel stages

What Makes Them Stand Out

  • Strong engineering + design team under one roof
  • Proven record with global retail and SaaS enterprises
  • Excellent fit for scale-ups and public companies

Best For

Enterprise eCommerce brands with cross-channel complexity and personalization ambitions.

Disruptive Advertising - Best for Cost-Effective Lifecycle Marketing Ads

Disruptive Advertising Reviews

disrupting advertising logo

Overview

Known for its transparency and CRO roots, Disruptive Advertising helps eCommerce brands audit and overhaul underperforming lifecycle ads . They’re practical, channel-agnostic, and perfect for brands that want high performance without high overhead.

Key Services

  • Lifecycle audits and gap analysis
  • Email marketing and nurture flows
  • Landing page testing and optimization

What Makes Them Stand Out

  • Very hands-on with early-stage lifecycle gaps
  • Great communication and client experience
  • Data-led execution with measurable KPIs

Best For

Bootstrapped or mid-stage eComm brands that want to optimize before scaling.

Hawke Media - Best for Flexible, Omnichannel Lifecycle Execution

Hawke Media Reviews

hawk media logo

Overview

Hawke Media customizes each client’s lifecycle playbook - no cookie-cutter strategies. Whether it’s email, SMS, or loyalty automation, they’re nimble, DTC-savvy, and fast-moving.

Key Services

  • Email and SMS campaigns
  • Loyalty programs and subscription engagement
  • Customer segmentation + list hygiene

What Makes Them Stand Out

  • Free audit and flexible engagement model
  • Strong multichannel execution (email, SMS, app)
  • Responsive, creative-first approach

Best For

Growth-stage brands looking for flexible support with deep DTC experience.

Andzen - Best for Continuous Flow Optimization

Andzen Reviews

andzen logo

Overview

Andzen is laser-focused on optimizing the full funnel - especially post-purchase. They don’t just set up flows; they continuously optimize through rigorous testing and behavioral refinement.

Key Services

  • Winback, loyalty, and upsell flows
  • Cart abandonment automation
  • Performance testing and flow evolution

What Makes Them Stand Out

  • Kaizen approach to lifecycle (continuous improvement)
  • Excellent use of UGC and loyalty as retention levers
  • Deep focus on increasing repeat rate and LTV

Best For

Retention-focused brands who want to build and refine over time with expert support.

Best Lifecycle Marketing Agencies for eCommerce - Recap and Recommendations

Not every eCommerce brand needs the same kind of agency. Each of the top lifecycle marketing agencies in this guide brings something unique to the table - whether it’s behavioral data depth, flexible campaign execution, or full-stack journey orchestration.

  • Propel is the best pick for fast-growing eCommerce brands that want more than just emails - they want behavior-led retention engines. With a technical edge, Platinum Customer.io partnership, and focus on segmentation + automation, Propel is ideal for brands ready to scale repeat revenue intelligently. If you’re serious about unlocking lifetime value, this is your growth partner. The best part - Propel offers retention marketing services too. They don't just engage but retain your customers for the retention revenue!

  • DEPT® suits enterprise brands that want to personalize at scale. Their strength lies in blending engineering and creative into a full-service execution machine. If you’ve got a big stack and need customer journey orchestration with global flair - go with DEPT®.

  • Disruptive Advertising is perfect for smaller or mid-stage brands looking for affordable lifecycle audits, clear communication, and no-BS optimization. They deliver real value with smart email flows, strong testing processes, and a CRO-first mindset.

  • Hawke Media is great for DTC brands that need fast, flexible, omnichannel execution. Whether it's email, SMS, or loyalty programs, they’ve helped hundreds of eComm brands adapt and grow with a nimble marketing team that actually gets the nuances of lifecycle.

Andzen is the choice for brands who want constant iteration. With their Kaizen approach and deep flow-level optimization, they’re ideal for businesses that believe retention isn’t one-and-done - it’s test, learn, and evolve.

Each agency can transform your retention - but only if they align with your business stage, tech stack, and internal needs. Match their strengths to your gaps, and you’ll get more than flows - you’ll get compounding growth.

👉 Need help choosing? Let Propel run your lifecycle audit or calculate your potential uplift with our Retention Impact Calculator.

🔍Must Read for You...

👉 What Does a Lifecycle Marketing Agency Do 

👉 Customer Lifecycle Marketing Strategies

👉 Benefits of Working with a Lifecycle Marketing Agency

👉 Should I Hire a Lifecycle Marketing

👉 Best Lifecycle Marketing Agencies for Subscription Businesses

👉 Best Lifecycle Marketing Agencies for Different Business Industries

Frequently Asked Question on Lifecycle Marketing Agencies for E-commerce

What does a lifecycle marketing agency do for eCommerce brands?

They build full-funnel systems—from welcome flows to loyalty and winback campaigns. These flows are personalized to match each stage of your customer’s journey. The goal? Boost repeat purchases, reduce churn, and maximize customer lifetime value.

How is a lifecycle agency different from a traditional email agency?

Traditional email agencies focus on batch-and-blast sends. Lifecycle agencies go deeper. They create full systems across email, SMS, push, and in-app. Their flows adapt to user behavior—targeting metrics like CAC recovery, LTV, and ROAS across the funnel.

Which agency is best for Klaviyo users?

Flowium is a great pick. They’re Klaviyo specialists with strong eCommerce experience. From segmentation to trigger flows, they know how to make the most of Klaviyo’s features for retention.

What agency should I choose if I sell on Amazon?

Sellozo is your go-to. They specialize in Amazon PPC management and post-purchase reactivation. Their tech syncs ad data with retention workflows to boost repeat rate and cart size for Amazon sellers.

How fast do eCommerce brands see ROI from lifecycle flows?

With behavior-led flows, most brands see results in 30 to 60 days. That includes higher repeat purchase rates, improved LTV, and reduced churn. The key is starting with the flows that impact revenue fastest.

Author
Medha Pandey | Propel
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