Our AI workers, with humans in the loop, run your intake, refills, adherence and win-back. You pay nothing until we've added $100K against a holdout group. Then a simple monthly fee plus a performance fee on outcomes.
An intake teardown before the call. A strategist signs up as a patient and records where your intake, consult and delivery messages lose people.
A leak report. A dollar figure on each leak, walked through on the call.
Your holdout plan. The test design and a 90-day roadmap, yours to keep whether or not we work together.
Pick a time. We record your intake teardown before the call, so the call is about your numbers.
A strategist goes through your signup as a patient and records the teardown.
You get the recording the day before the call, and we walk through it together.
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“Propel has been a phenomenal partner for our telehealth brand. They go well beyond typical agency work, thinking holistically about what will truly help the business grow.”
Sarin K, CEO of Kiaora.com, a GLP-1 and BHRT telehealth brand
attributed revenue in 3 months
Email, SMS and push program
onboarding completion
LivWell · Telehealth and wellness
Each option solves part of the patient journey. Only one owns all of it and proves the revenue.
Swipe the table sideways to compare all four.
Attributed revenue counts every order that followed an email. A holdout counts only the orders that would not have happened without us.
A random 15% of eligible patients keep getting only your current messages. Clinical and order messages never stop.
We launch the flows for your biggest leaks for the other 85%: intake recovery, first dose, refills and win-back.
Revenue per patient in your own Stripe, Shopify or EHR data, on a dashboard both teams can see.
Agencies bill a retainer whether or not revenue moves. We only earn from revenue your holdout group didn't make.
until we've added $100K in revenue against your holdout
We take 5 brands a quarter on this plan.
Book the auditYes, for brands that qualify. We set up a holdout group on day one. You pay nothing until the measured gap between the two groups reaches $100K. After that, you pay a simple monthly platform fee plus a performance fee tied to measured outcomes. If we don't reach $100K by day 90, you owe nothing and keep everything we built.
Subscription or refill brands doing about $500K a month or more, with at least 2,000 active patients, who can sign a BAA and keep a holdout running for 90 days. We confirm fit on the audit call.
AI agents that run your intake recovery, refill, adherence and win-back messages around the clock. Senior strategists set the plan, review every flow and approve what goes out.
Net collected revenue after refunds and chargebacks, from your own order system. We only count the difference between the Propel group and the holdout group.
That's common. We move your flows from Klaviyo, Customer.io or Braze in the first two weeks and protect deliverability through the cutover. Everything we build stays in your account.
Keep it. It answers tickets after a patient writes in. We send the refill and check-in messages that stop many of those tickets before they start.
We sign a HIPAA Business Associate Agreement before we touch any data, and patient data stays in your systems.
Platform access within 5 days, read-only access to order data, and someone who can approve campaigns within 48 hours.
Your intake teardown arrives before the call. Yours to keep either way.
